Description

Role Overview

The role of a Business Development Manager is that of a growth catalyst for our Converged Communication portfolio (Cloud Telephony, Omni-channel, SIP Trunk, SMS, RCS) in our Top-End Logos.

The primary mandate is to move beyond passive account management to proactively build, nurture, and accelerate a robust sales funnel.

The role entails partnering with our sales teams and external channel partners to lead technical conversations, orchestrate product demonstrations, and drive successful customer adoption.

Key Deliverables

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Active Funnel Orchestration:

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Own the end-to-end sales lifecycle within the top 500 accounts.

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Initiate, qualify, and progress leads, ensuring a healthy pipeline at every stage from initial conversation to final conversion.

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"Hands-On" Sales Activation:

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Lead the charge on technical presentations and product demonstrations.

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Must be able to translate converged communication solutions into explicit business value for C-suite and IT heads of Medium Enterprises.

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Ecosystem Alignment:

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Drive collaborative sales motions by aligning our internal sales teams and channel partners.

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Ensures all parties are equipped with the right messaging and technical support to close deals.

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Penetration Strategy:

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Execute a systematic plan to deepen portfolio penetration. Identify whitespace within existing top-end SMB accounts and convert those gaps into revenue-generating projects for SIP, RCS, and Cloud Telephony services.

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Outcome Accountability:

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Move the needle on adoption metrics.

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Success is measured by the quality of the funnel built and the actual volume of customer conversions achieved through strategic partner/sales orchestration.

Desired Profile & Skills

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Experience: ~10-12 years in the Converged Communications space (Cloud Telephony, CCaaS, UCaaS, Omni-Channel (WhatsApp, RCS, SMS) specifically targeting the SMB/Enterprise segment.

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Technical Mastery: Proficiency in the technical st

📌 Converged Comm- Business Development Manager (Navi Mumbai)
🏢 Tata Teleservices
📍 Navi Mumbai