Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed.



This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives excellent outcomes.
Job Summary

Job Summary
As the Principal Technical Support Engineer for Enablement and Automation, you will be a key technical leader and driving force within Global Customer Support (GCS), partnering with the Technical Assistance Center (TAC) and Engineering to revolutionize our support capabilities. This high-impact role demands a strategic thinker with deep technical expertise and a passion for empowering others. You will act as a bridge between business needs and technical execution, translating strategic objectives into tangible improvements in TAC efficiency, scalability, and effectiveness. This role requires a global perspective and the ability to collaborate effectively with teams across different regions and time zones.
Key Responsibilities
Spearhead initiatives to imp

📌 Principal Technical Support Engineer (Bengaluru)
🏢 Palo Alto Networks
📍 Bengaluru