Description
We are seeking a Client Manager to join our team in India. The ideal candidate will be responsible for managing client relationships, ensuring client satisfaction, and driving retention and growth. This role requires a proactive approach to client engagement and the ability to collaborate effectively with internal teams.
Responsibilities
- Manage and nurture client relationships to ensure satisfaction and retention.
- Act as the primary point of contact for clients, addressing their inquiries and concerns promptly.
- Identify opportunities for upselling and cross-selling additional services to existing clients.
- Collaborate with internal teams to ensure the delivery of high-quality service to clients.
- Prepare and present regular reports on