Key Responsibilities

Handle inbound calls and emails to manage hotel and resort reservations.
Confirm bookings and ensure accurate reservation details.
Send reservation confirmations to guests via email.
Coordinate with front desk staff to ensure smooth guest check-ins.
Provide excellent customer service throughout the reservation process.
Ensure a seamless booking experience from initial enquiry to final confirmation.

If you're positive at talking and getting along with people or are willing to learn these skills, this job is for you.

About Company: ILIF Hotels and Resorts is a hotel chain based in Maharashtra with a network of about 50 franchised and leased hotels, resorts, and vacation properties with approximately 500+ rooms. We operate hotels ranging from upscale to economy. With a sharp aim to cater to vacationers, the chain properties are near sightseeing places. The properties under this chain maintain certain quality standards by offering amenities like a swimming pool, Wi-Fi, an in-house restaurant, CCTV surveillance, and more.

📌 Hotel Bookings (Navi Mumbai)
🏢 ILIF HOTELS AND RESORTS
📍 Navi Mumbai