POSITION SUMMARY

Advise employees on general property information, in-house groups, policy
changes, or other pertinent information. Answer questions about available
services, general property information and amenities. Confirm guest first and
last name and type of treatment scheduled prior to beginning treatment. Monitor
and stick to time schedule throughout the day. Advise providers of last-minute
changes or additions to schedule and resolve scheduling situations as needed.
Promote and sell spa/salon services and retail products. Complete requisitions
for additional products, supplies, or equipment. Inspect work areas and
tools/equipment to ensure conformance to company standards. Notify Engineering
of spa/salon maintenance and repair needs.

Assist management in hiring, training, scheduling, and motivating and coaching
employees; serve as a role model. Report accidents, injuries, and unsafe work
conditions to manager. Follow all company policies and procedures; ensure
uniform and personal appearance are clean and skilled; maintain




confidentiality of proprietary information; protect company assets. Welcome and
acknowledge all guests according to company standards; anticipate and address
guests’ service needs; assist individuals with disabilities; thank guests with
genuine appreciation. Speak with others using clear and professional language;
prepare and review written documents accurately and completely; answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others; support team to reach common goals. Ensure adherence
to quality expectations and standards; develop and implement quality improvement
or corrective action plans. Stand, sit, or walk for an extended period of time.
Move, lift, carry, push, pull, and place objects weighing less than or equal to
10 pounds without assistance. Perform other reasonable job duties as requested
by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E

📌 Spa Supervisor (Bengaluru)
🏢 Marriott
📍 Bengaluru