Job Title : Manager Operations

Function : Operations

Purpose

Responsible for execution of timely and profitable delivery of shipments to customers through effective management of service center operations & PUD/ DC operations in the area

Key Responsibilities

Responsibilities

Operational

Support Area Head in developing the budget for the Area
Ensure adherence to budgeted capital and operational costs for the Area; Track Operating Costs per Movement (OCPM) and Operating Cost per Kilogram (OCPK) on a regular basis and take corrective actions, if any
Responsible for execution of timely, accurate and profitable delivery of shipments to customers as per contractual terms and conditions through effective management of Area operations
Oversee the management of all Service Centers and PUD Centers in the Area to ensure productive operations
Ensure adherence to Standard Operating Procedures and Execution Excellence in the Area (e.g. On-time delivery performance, Transit times, RTO reduction, Timely connectivity onto the network, Reduction in errors, etc.)




Support reach enhancement initiatives like Tier 2 and Tier 3 cities expansion, RSP development, etc. in the area as per the organization strategy
Support the operations capability building initiatives in the Area by facilitating the conduct of various functional training programs for operations teams (Service Centres, PUDs) in the Area
Ensure optimum productivity and utilization of fleet (feeder and milk runs) in the Area
Ensure safety and security of all shipments in the Area
Evaluate existing infrastructure for operations in the Area vis-à-vis growth targets and prepare capital expenditure or capacity expansion proposals (service centers / PUD centers); Seek approval from the

Area Head and forward the proposals to the concerned authorities for further due diligence/approvals

People

Provide direction, guidance and support to function employees in the Area to help them discharge their duties effectively
Monitor the p

📌 Manager - Operations - HTD (Bengaluru)
🏢 Blue dart
📍 Bengaluru