16 Aug
|
Mahindra Finance
|
Mumbai
16 Aug
Mahindra Finance
Mumbai
Responsibilities & Key Deliverables
- Monitoring of Field failures related to Engine aggregate
- Responsible for reducing Repairs Per Hundred (RPH) & warranty cost
- Analysis of field complaints & providing solution as fast as possible
- Coordinating with Customer care team for effective and immediate customer Complaint resolution
- Field visits for onsite analysis & understanding applications / Usage
- Providing field fix
- Deployment of current learnings on new product to ensure first time right recent product
- Systematic approach of problem solving using some of the advanced problem solving tools
- Co-ordination with other functions such as Customer care, CDMM, PDRDS, Manufacturing, SQI &
📌 Assistant Manager CQA Engine (Mumbai)
🏢 Mahindra Finance
📍 Mumbai