Key Responsibilities:
- Delivery Leadership:
- Lead and manage the end-to-end delivery of application development services, ensuring successful project completion with a focus on client satisfaction, technical excellence, and timely execution.
- Champion the adoption of DevOps principles to streamline application delivery processes, improve efficiency, and reduce time-to-market for software releases.
- Oversee application modernization projects, including cloud migration, legacy system upgrades, and the implementation of scalable, adaptable solutions.
- Direct the integration of advanced data analytics solutions to provide actionable insights, enhancing clients decision-making capabilities.
- Lead the delivery of Power Virtual Agents and CoPilot Studio projects, ensuring user-centered, high-quality solutions that meet or exceed client expectations.
- Continuously assess project health, address risks, and manage stakeholder expectations to ensure project success.
- Technical Innovation Transformation:
- Drive the integration of cutting-edge technologies such as AI,



machine learning, and automation to foster innovation and business transformation for clients.
- Lead the implementation of Low Code/No Code platforms, enabling faster application delivery and empowering business users to create solutions with minimal development effort.
- Cultivate a culture of continuous learning and improvement, ensuring the team stays ahead of industry trends with the latest tools and techniques in DevOps, QA, and app modernization.
- Advocate for the application of best practices in software development, quality assurance, and system architecture to enhance productivity and service quality.
- Talent Development Team Leadership:
- Attract, retain, and develop top-tier talent across areas such as application development, DevOps, QA, data analytics, and Low Code/No Code platforms.
- Continuously assess team skills against strategic goals, proactively addressing talent gaps to ensure exper

📌 Director of Service Delivery (Chennai)
🏢 CBTS Technology Solutions India
📍 Chennai