Job Title -Manager – SRE DevOps
Location: Remote, India (candidates should be based near a Concentrix location)

As Manager – SRE DevOps, you will play a pivotal role in building and leading Concentrix’s Site Reliability Engineering practice from the ground up. This is a high-impact leadership prospect for a builder who thrives in ambiguity, brings strong technical depth, and can inspire teams while shaping scalable, resilient, and AI-enabled engineering operations. You will define the vision, establish the operating model, and partner across the organization to drive reliability, automation, and operational excellence at scale.
Responsibilities
Build, define, and execute the vision, strategy, and roadmap for the SRE function from the ground up.
Establish core SRE foundations including SLO/SLI frameworks, error budgets, incident management practices, observability standards, and CI/CD best practices.
Hire, lead, mentor, and retain a high-performing, globally distributed SRE team.
Foster a culture of ownership, accountability, collaboration, continuous learning,



and continuous improvement.
Set clear goals, delivery standards, and performance expectations across the team while removing blockers and enabling execution.
Partner closely with senior technology leaders, business stakeholders, and peer engineering teams to align priorities and drive outcomes.
Represent the SRE organization in leadership discussions and communicate strategy, progress, risks, and recommendations to both technical and non-technical audiences.
Drive systemic improvements in reliability, scalability, performance, and operational maturity across platforms and services.
Identify and eliminate operational toil through automation and process optimization.
Lead the SRE team’s AI adoption strategy by identifying, piloting, and scaling AI-assisted tools across the reliability lifecycle.
Champion the use of intelligent automation, AIOps, anomaly detection, automated remediation, and intelligent on-ca

📌 Site Reliability Engineering Manager (India)
🏢 Concentrix
📍 India