16 Aug
|
Foundever
|
Mumbai
Role & responsibilities
Education : HSC /Grad
Experience : Minimum 1 year of experience as a TL on paper
Process : Experience in Non-Voice Chat Process is mandatory (International)
Background : BPO Experience
Shift Window : 24 x 7
Weekoffs : Any 2 days in a week
Location : Andheri (Chandivali)
Experience Target : Experience in handling team; have managed clients; hands on excel and people management skills
Skills : Valuable communication skills; Excel knowledge ; People management ; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkage ,Schedule Adherence ,Login Hours Breaks ,CSAT, DSAT ,AHT Quality Bottom Quartile Management, NPS
Notice Period : Minimum 30 days or immediate
📌 Team Lead (Mumbai)
🏢 Foundever
📍 Mumbai