16 Aug
|
Foundever
|
Navi Mumbai
16 Aug
Foundever
Navi Mumbai
Role & responsibilities
- Team Leader - Linguistic (Kannada)
- Experience : Minimum 1 year of experience as a TL / Customer Service Experience (Outbound experience)
- Good communication skills
- Should be fluent in Kannada
- 1+ years as Team Leader on paper
- PAN India Domestic Based Process
- Background : BPO Experience
- Shift Window : 10am-7pm
- Weekoff : Any 1 day Rotational off
- Experience Target : Experience in handling team; have managed clients; hands on excel and people management skills
- Skills : Positive communication skills; Excel knowledge ; People management ; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkage, CSAT, NPS, BQM
- Education : HSC /Grad
- Work Location: Mahape, Navi Mumbai (Rupa Solitaire/millennium business park)
📌 Operations Team Lead (Navi Mumbai)
🏢 Foundever
📍 Navi Mumbai