JOB PURPOSE
To drive Non-Aero revenues through digital marketing and partnerships. Execute the online marketing calendar through effective digital consumer marketing programs and alliances / partnerships with online sites ( like Makemytrip, Yatra etc ) , tourism companies and governmental tourism arms and to monetize the DIAL website through effective web contracts.
He/she will be accountable for driving Aero Related services business and special projects, lead team for revenue enhancement, current business streams/ opportunities, managing the accounts, contracts, and relationships with the concessionaires operating the Aviation ancillary businesses at IGI Airport, including Ground Handling, Line Maintenance, In-Flight Kitchen, Fuel Farm, etc. He / she will also be responsible for all policy advocacy related matters for these businesses.
ORGANISATION CHART
KEY ACCOUNTABILITIES
- Commercial planning and drive process for appointment of Concessionaires for aviation Ancillary businesses/ Opportunities as per requirement
- Creation of Business Case, RFP Key Terms and Conditions




- Drive RFP Process for appointment of agencies - Creation of RFP documents, Release of RFP, Evaluation process, Contract structuring, award of contract, etc.
- Accountability of overall aviation ancillary businesses at IGI Airport, Delhi
- Keep track of policies / regulatory provisions related to Ground Handling, In-Flight Kitchen, Fuel Farm, etc.
- Support DIAL through notes / letters / drafts on issues pertaining to these ancillary businesses.
- Responsible for all concession contracts in aviation ancillary businesses
- Drive and ensure Contract provisions adherence/compliances through systematic timely tracking and institutionalizing monitoring framework.
- Monitor implementation of concession contracts in terms of ensuring SLA compliance, invoicing, periodic investments by concessionaires in line with concession agreements etc.
- Ensure Regular Revenue Audits, strong governance and plugging any

📌 AGM - Aero Related Business (Delhi)
🏢 GMR Airports
📍 Delhi