16 Aug
|
Foundever
|
Secunderabad
16 Aug
Foundever
Secunderabad
Job Title: International Voice process
Location: Uppal
Shift: Night Shifts
Job Description: We are looking for dedicated individuals to join our team as International Semi & chat Customer Support Executives with Excellent communication.
Fresher :- 3lpa - 18000/- The experience - 3.6lpa - 22500/- TH
Eligibility Criteria:
- Fresher or any BPO related experience. (10+2 undergraduates can apply)
- Excellent verbal communication skills in English.
- Ability to work night shifts.
Key Responsibilities:
- Responding promptly to customer inquiries.
- Troubleshooting and resolving product issues and concerns.
- Ensuring customer satisfaction and providing skilled customer support.
- Handle international customer calls, emails,
and chats with a focus on providing excellent customer service.
- Resolve customer queries related to products/services offered by the company.
- Work in an international call center environment with exposure to diverse cultures and time zones.
- Develop strong communication skills to effectively handle complex customer issues.
- Meet performance targets set by the organization.
Perks and benefits:
- Performance-based Monthly & quarterly incentives.
- Health insurance and other benefits.
- Two-way transportation.
📌 International Technical Voice Process | Foundever (Secunderabad)
🏢 Foundever
📍 Secunderabad