We are seeking motivated and detail-oriented Sales and Customer Support Representatives to join our client’s for a high-volume customer engagement project. In this role, you will manage incoming and outgoing communications through WhatsApp, ensuring prompt, professional, and personalized responses to customers. You’ll play a key role in handling large message volumes, maintaining excellent customer service, and driving sales conversions.
The starting rate for this role is 6 USD per hour.
Schedule: 6 days a week (Monday–Sunday)
Rotational 8-hour shifts with overlapping coverage to ensure round-the-clock support
Project Duration:
5 weeks (with potential for extension based on performance and project needs)
Job Responsibilities:
Manage and respond to approximately 20,000 WhatsApp messages over a five-week period
Provide accurate information, resolve customer inquiries, and assist with product-related questions
Engage customers in a friendly, professional manner to promote products and drive sales
Coordinate with the team to ensure 24/7 message coverage




Maintain customer satisfaction by following up on inquiries and ensuring timely resolution
Track and document customer interactions and feedback accurately
Proven experience in B2C customer support or sales
Strong written communication skills with a customer-first approach
Ability to multitask and stay organized under pressure
Proficiency in WhatsApp and other messaging or CRM tools
Flexible availability to work rotational shifts, including weekends
Preferred Candidate:
Has prior experience in sales and customer support, or customer assistance at music festivals or large events
Thrives in dynamic, fast-paced environments with high message or customer interaction volumes
Minimum Technical and Work Setting Requirements:
Internet Connection:
Primary internet connection with a minimum speed of 15 Mbps.
Backup internet connection with at least 10 Mbps.
Backup connection must be capable of supporting work during a power ou

📌 Sales and Customer Support Representative (New Delhi)
🏢 CrewBloom
📍 New Delhi