Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global
leader providing business process solutions and services spanning the customer
lifecycle across Healthcare, Banking and Financial Services, Communications,
Media and Technology, Retail, and other diverse industries. With a global
footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad &
Tobago, South Africa, and Australia, they ‘make it happen’ for their clients,
solving their biggest challenges with hyper-focused, domain-centered teams and
cutting-edge tech, data, and analytics. Firstsource’s inch-wide, mile-deep
practitioners work collaboratively, leveraging UnBPO™ - their differentiated
approach to reimagining traditional outsourcing - to deliver real-world,
future-focused solutions that drive speed, scale, and smarter decision, turning
transformation into tangible results for clients.

Job Overview:

A claims examiner needs to analyse multiple documents / contracts and decide to
pay / deny the claim submitted by member or providers with respect to client
specifications.



The claims examiner should also route the claim to different
department or provider / member for any missing information that required for
claims adjudication. The claims needs to be completed adhering to required TAT
and quality SLA.

Key Responsibility:

1. Production, Quality
2. Shift and Schedule adherence
3. Process Knowledge

Key Skills :

• Positive Communication Skills
• Listening & Comprehension

Reporting Structure:
Sr Executive – Team Leader – Manger Operations.

Qualification & Experience:

Graduation: Arts & Science/Diploma (Any discipline - 3 years) without arrears.
(BE/B.Tech & Masters are not eligible)

Good Comprehension skills.

Typing speed of 24 WPM 90% Accuracy

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring
process. We never ask for money at any stage. Beware of fraudulent offers and
always verify through our official channels or @firstsource.com

📌 CSA Healthcare (Chennai)
🏢 Firstsourc
📍 Chennai