Role Description

We are looking for a Salesforce Core Experience Cloud Architect Lead to design and deliver scalable secure and highperformance digital experiences on Salesforce The role will own endtoend portal architecture across Experience Cloud and Salesforce core capabilities SalesService including security model data design integrations UX patterns performance and governance

The ideal candidate has robust handson experience with Experience Cloud implementations CustomerPartner portals Lightning LWC identitySSO and integration patterns with enterprise systems

Key Responsibilities

1 Experience Cloud Solution Architecture

Own architecture for Experience Cloud sites CustomerPartner portals selfservice communities knowledge portals

Define portal structure information architecture navigation templates LWRAura branding and page composition

Design reusable component strategy using LWC SLDS design tokens and theming best practices

Establish standards for content personalization search and audience targeting

2 Salesforce Core Architecture Salesforce Platform SalesService Cloud





Architect core data model and business processes that power portal experiences

Accounts Contacts Users Cases Assets Orders as applicable

Entitlements Knowledge OmniChannel if used

Define automation strategy Flowfirst plus Apex where needed async patterns QueueableBatch

Ensure platform design aligns with Salesforce best practices and enterprise architecture standards

3 Security Identity Access Critical for Portals

Design portal security model

External user licensing strategy CustomerPartner

Sharing OWD role hierarchy sharing sets sharing rules criteriabased sharing

Permission setsgroups profiles strategy for external users

Own identity design

SSO SAMLOAuth MFA2FA delegated authentication if relevant

Login flows registration selfregistration password policies

Ensure compliance controls PII handling audit trails data classification retention

4 Integrations API Strategy

Define

📌 Associate Principal (Bengaluru)
🏢 LTM
📍 Bengaluru