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Become a change agent in Citi’s engine house
Operations is the engine house of Citi, providing seamless process execution and leveraging automated solutions. We make global transactions, payments, and trades flow smoothly around the clock wherever we do business, setting the highest standards of performance for the best client experience.
What you’ll do
This two-year program offers a unique opportunity to develop:
Analytical and introduction to leadership skills
Continuous improvement and risk management mindset
Collaboration and client-centric behaviors
Discipline and excellence on execution
Knowledge in the financial services industry and Operations
You will get hands-on experience working with teams across Operations to manage processes and services that enables our businesses to deliver an enhanced client experience and reach our goals of reduced risk and efficient operations.



Roles may vary according to location and skillset but will provide opportunities to make an impact in one or more of the following areas: operations optimization, data analytics and insights, and digitalization.
What we offer
The Program will challenge our analysts to develop and grow their skills while supported by:
Experienced managers focused on coaching and supporting analysts, and senior leaders championing the Analyst Program
Structured internal engagement program for analysts to build networks, exposure to senior leaders and develop the skills required for success
Regular training and development throughout the program, with content gradually escalating in complexity in line with experience

Who we’re looking for
We want motivated graduates to become the change agents of Operations. A successful candidate for the Program will have:
Passion for learning and intellectual curiosity
Ownership and accountability
Adaptability and resilience
Solid communication and organizational sk

📌 Operations - Full Time Analyst, Penang , 2026 (Mumbai)
🏢 Citi
📍 Mumbai