Hands on Automation Engineer to design develop and maintain automation solutions across cloud and infrastructure environments This role is focused on infrastructure provisioning configuration management CICD automation and operational workflows
The Automation Engineer will work closely with ServiceNow Cloud team etcto enable fully automated approvaldriven infrastructure and operational processes
Key Responsibilities
Design and implement automation using
Ansible for configuration management and orchestration
Terraform for infrastructure provisioning IaC
Build and maintain CICD pipelines using
GitHub Actions
Gitbased workflows
Develop automation scripts using
PowerShell Windows AD enterprise automation
Shell scripting where applicable
Automate
End User Support
Cloud resource provisioning
Infrastructure scaling and remediation
Integrate automation workflows with
ServiceNow RITMbased execution approvals
Monitoring and alerting systems
Ensure automation is
Secure
Idempotent
Welldocumented
Productionready
Participate in design discussions for agentic and AIassisted automation use cases
Troubleshoot automation failures and improve reliability
Required Skills Experience
3 to 6 years of experience in infrastructure or cloud automation
Strong handson experience with
Ansible
Terraform
Git GitHub
GitHub Actions
PowerShell
Experience working with
Azure
Active Directory automation
Infrastructure provisioning and configuration
Understanding of
CICD best practices
Infrastructure as Code principles
Enterprise security and access controls
Preferred Valuable to Have
Experience integrating automation with ServiceNow
Exposure to SRE or DevOps practices
Familiarity with monitoring and observability tools
Interest in AIdriven automation and agentbased systems