Job Description: Operations Manager (Luxury Resort)
Location: Jim Corbett, Uttarakhand
Salary: ₹60,000 – ₹70,000 per month (Based on experience and last drawn salary)
Benefits: Food & Accommodation Provided
Role Summary
A premium 5-star luxury resort in Jim Corbett, Uttarakhand is seeking an experienced and guest-focused Operations Manager to oversee the day-to-day functioning of the resort and ensure exceptional guest experiences.
The ideal candidate should have prior experience managing operations in a genuine luxury resort / hotel workplace, possess excellent communication skills, and demonstrate strong leadership capabilities. Candidates with exposure to destination weddings, luxury events, and the Jim Corbett hospitality market will be highly preferred.

Key Responsibilities
Oversee daily operations across Front Office, Housekeeping, Food & Beverage, Guest Relations, and Banquet functions.
Ensure the highest standards of guest satisfaction and hospitality are consistently maintained.
Monitor operational efficiency and service quality across all departments.




Coordinate with department heads to ensure seamless guest experiences.
Handle guest feedback, complaints, and service recovery in a professional manner.
Ensure compliance with SOPs, hygiene standards, and safety regulations.
Supervise and support wedding events, corporate functions, and special occasions.
Conduct regular operational reviews and staff briefings.
Monitor departmental performance, productivity, and guest feedback metrics.
Assist management in achieving revenue, occupancy, and guest satisfaction targets.
Ensure effective coordination between operational teams and support departments.
Support recruitment, training, and development of operational staff.

Skills & Qualifications
Graduate or Diploma in Hotel Management, Hospitality Management, or a related field.
Minimum 5–8 years of experience in hotel/resort operations.
Prior experience in a 5-star luxury resort / hotel is mandatory.
Strong unde

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