We are looking for a highly skilled and experienced Customer Service Associate to join our team in the Financial Services sector. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our clients.

Roles and Responsibility
- Handle customer inquiries and resolve issues professionally and courteously.
- Provide timely and accurate information about products and services.
- Build strong relationships with customers to ensure long-term satisfaction.
- Collaborate with internal teams to resolve complex customer complaints.
- Maintain thorough knowledge of financial products and services.
- Identify opportunities to upsell and cross-sell relevant products.

Job Requirements
- Excellent communication and interpersonal skills.




- Ability to work in a quick-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
- Ability to work collaboratively as part of a team.
- Strong attention to detail and organizational skills.
- A graduate degree is required for this position.

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📌 Customer Service Associate (Thiruvananthapuram)
🏢 Baroda Global Shared Service
📍 Thiruvananthapuram