We are looking for an experiences Application Support Specialist who is ready to step into a role with direct responsibilities for the quality of our applications. You will be part of our new IT team in India to support our head IT office in Denmark. The successful candidate will provide expert support and maintenance for critical applications, ensuring seamless operations and compliance with business requirements.

You will initially be focusing on:
- Maintaining stability and functionality of our applications
- Development and maintenance of data pipelines
- Troubleshooting, analyzing and addressing issues
- Application maintenance and operational support

Over time, the team will expand into:
- Feature development
- Participation in new projects, including close collaboration between IT and stakeholders

All work is to be fully integrated into our existing development workflow, including structured testing, code reviews and documentation standards.

Job Responsibilities:
- Application maintenance and bug fixing
- Investigate, troubleshoot and proactively address recurring issues




- Perform root cause analysis
- Deliver reliable and well-tested fixes
- Managing and prioritizing tickets, ensuring accountability and timely resolution
- Ensure systems stability, minimizing disruption to business operations
- Data pipeline development and maintenance
- Development and maintain automated download jobs and integrations
- Monitor and improve performance and reliability of existing pipelines
- Validate data and error handling
- Identifying patterns and opportunities for optimization based on system data and feedback from colleagues
- Code quality and development standards
- Follow and propose coding standards and best practices
- Participate in code review sessions to ensure code quality and security
- Ensure timely resolution of incidents with high quality code
- Creating and maintaining clear internal documentation and facilitating knowledge-sharing where needed
- Collabor

📌 Application Support Specialist (Gurugram)
🏢 Jakob and Partners India
📍 Gurugram