About the company?-TVS Motor Company is a reputed two and three-wheeler manufacturer globally, championing progress through Mobility with a focus on sustainability. Rooted in our 100-year legacy of Trust, Value, and Passion for Customers and Exactness, we take pride in making internationally aspirational products of the highest quality through innovative and sustainable processes. The Company was started in 1979 as the flagship brand of TVS Group, which was founded by T.V. Sundaram lyengar. Under the persistence and diligent leadership of the Chairman Emeritus, Venu Srinivasan, the company has become the largest member of the TVS Group in terms of size and turnover. Prof Sir Ralf Dieter Speth, Chairman, TVS Motor Company and Sudarshan Venu, Managing Director, TVS Motor Company are forging a bright path for the future of the company.

?Today, TVS Motor is present in 80+ countries and has over 50million happy customers in India.



The Company also has robust socially responsible focus and supports the Srinivasan Services Trust to carry out numerous sustainable initiatives to positively contribute to the lives of communities across regions.

Group Company:?TVS Motor Company

Designation:? Associate Lead - Service Network
Development

Job Purpose:?Plan and Execute PGM engagement program, PGM Enrollment and drive improvement in Net Promoter
Score (Product Recommendation) of Private Garage Mechanic (PGM). Manage service tools and
Equipment vendor operations.

Roles and Responsibilities:

?Drive engagement with Private Garage Mechanics (PGM) through structured meetings and training
programs.
- Onboard PGMs onto the DMS platform to effectively track parts business and performance.
- Improve PGM NPS (Product Recommendation): Analyze feedback, identify root causes of low scores,
and collaborate with relevant teams for corrective action.
- Enhance dealership MSI scores by promoting CTE and CTO certifications and ensuring compliance.
- Increase adoption and effective usage of the

📌 Associate Lead (Bengaluru)
🏢 TVS Motor
📍 Bengaluru