Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy perks, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking a Senior CRM Analytics Data Cloud Developer to design, build, and operationalize analytics and AIenabled insights across the Salesforce ecosystem. This role is analyticsled, with deep handson ownership of CRM Analytics (CRMA) and Salesforce Data Cloud, and light Salesforce platform development to support analytics activation and integration.

The ideal candidate excels at building businessready dashboards and datasets, understands data maturity and unified data models,



and has experience embedding Einstein AI insights directly into analytics and Salesforce workflows.

Primary Responsibilities:
- CRM Analytics (CRMA) - Primary Focus
- Design, build, and maintain enterprise CRMA dashboards and analytics apps
- Develop and manage CRMA datasets, recipes, and semantic layers
- Translate business questions into KPIs, metrics, and actionable insights
- Optimize dashboard performance, usability, and scalability
- Partner with stakeholders to validate metrics and ensure business adoption
- Salesforce Data Cloud Development
- Build and manage Data Cloud data streams, data model objects (DMOs), and calculated insights
- Leverage unified profiles and identity resolution outputs to power analytics and AI use cases
- Ensure Data Cloud datasets are analyticsready for CRMA and Einstein
- Collaborate with data engineering teams consuming Snowflakebased Gold datasets
- AI Einstein Enablement
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📌 Software Engineering Lead (Hyderabad)
🏢 Optum
📍 Hyderabad