JOB TITLE: TQM - KPI Specialist

Job Location: Pune

Experience: 4-10 yrs

Job Description:

POSITION SUMMARY

We are seeking a proactive and detail-oriented qualified to lead TQM-based KPI monitoring, Root Cause Analysis (RCA), 8D problem solving, and other quality improvement initiatives within a virtual engineering technical support model. This role will support cross-regional teams (e.g., Europe, North America, APAC) by driving quality excellence across product development, engineering services, and process improvement projects.

JOB REQUIREMENTS:

TQM - KPI Specialist

EDUCATION: Bachelor--s degree in mechanical engineering with work experience Exhaust Aftertreatment System.

REQUIREMENTS:
- Relevant experience in Quality Assurance, Virtual Engineering, or Product Development Support.
- Hands-on expertise in KPI development, RCA, 8D, and TQM tools/methodologies.
- Strong knowledge of Lean, Six Sigma, ISO/TS 16949 or IATF 16949.
- Excellent analytical skills and experience with data visualization tools (Power BI, Excel, etc.).




- Strong communication and stakeholder engagement skills in a virtual/global team setup.

Responsibilities:

KPI Monitoring TQM Support
- Define, track, and report TQM-related KPIs (e.g., defect rate, FTR, rework %, customer complaints).
- Develop digital dashboards and tools for real-time KPI visualization across regions.
- Coordinate with regional quality leaders to align on global KPI standards and thresholds.

RCA / 8D Problem Solving
- Lead or facilitate Root Cause Analysis (RCA) and structured 8D problem-solving sessions for engineering- or quality-related issues.
- Train and coach virtual teams in problem-solving methodologies.
- Ensure timely closure and documentation of 8D reports with clear action tracking.

Virtual Engineering Quality Support
- Provide virtual quality engineering support to global regions on design reviews, process adherence, DFMEA/PFMEA validations, etc.
- Act as a quality SME to support virtual development

📌 TQM - KPI Specialist (Pune)
🏢 Tata Technologies
📍 Pune