To manage set of Retail Asset products including life cyle of loan and customer service
1. Responsible for a RA product end to end Operations.
2. Manage Disbursmeent / PDD / File receipt Management, life cycle of loan. Escalation and resolve issues.
3. Review the process for compliance Control. Complaints and Audit exceptions - RCA, resolution and permanent fix.
4. Regular T&M; and TAT measurements.
5. Suggestion on recent options to support to collection on bank receivables.
6. Diagnose and resolve issues related to systems / process faced by the team.
7. Drive initiatives and work on projects that improve efficiency through process automation.
8. Cross-functional collaboration to identify automation opportunities for efficiency improvement.
Graduate / Post Graduate
Min: 7 years
Max: 10 years
📌 Manager - RA Unsecured Operations| Ernakulam
🏢 CSB
📍 Ernakulam