Roles and Responsibilities
- Coordinate with clients to understand their needs, provide solutions, and resolve issues in a timely manner.
- Conduct onboarding processes for recent clients, including setup, configuration, and training.
- Identify opportunities to upsell/cross-sell products or services based on client requirements.
- Collaborate with internal teams (e.g., technical support) to ensure seamless delivery of services.
Desired Candidate Profile
- Excellent written and verbal communication skills