Location: PwC Acceleration Center, Bangalore (Bengaluru)
Work Mode: Work from Office
Shift: Night shift (US time zones) openness to night shift is required
Experience: 59 years (relevant payroll experience)
Employment Type: Full-time
About the role:
The Senior Associate, Global Payroll will deliver accurate, timely, and compliant payroll services for multi-country populations with a strong focus on US. The role partners closely with HR, Finance, and third-party vendors, and leverages enterprise HR/payroll platforms (Oracle), Time & Attendance tools (UKG/Kronos), and case management (ServiceNow) to meet SLAs and drive continuous improvement.
Key responsibilities
- End-to-End payroll processing across multiple countries: data ingestion, validations, gross-to-net calculations, controls, approvals, and disbursements.
- North America focus: Execute US payroll cycles across multiple states/provinces and frequencies; handle pre/post payroll checks, time corrections, retro/adjustments, garnishments, and year-end activities (e.g., W-2/T4).
- Systems & Tools:
Execute payroll using Oracle Fusion Payroll, integrate time files and schedules from UKG (Kronos); manage cases and knowledge articles in ServiceNow.
- Compliance & Controls: Adhere to country-specific statutory rules, tax withholdings, audit requirements, and internal control frameworks; maintain audit-ready documentation and SOPs.
- Reconciliations & Reporting: Prepare payroll journals, GL interfaces, funding files (ACH/EFT), variance analyses, dashboards, and ad-hoc reports; resolve discrepancies proactively.
- Service Delivery: Manage ticket queues and stakeholder communications; meet or exceed SLAs for accuracy, timeliness, and responsiveness.
- Vendor & stakeholder management: coordinate with external payroll providers and internal cross-border teams; escalate and remediate issues with transparent root-cause analysis.
- Continuous Improvement: Identify process gaps and automate where possible (e.g., templates, val
📌 US Payroll (Bengaluru)
🏢 PwC
📍 Bengaluru