Role: Assistant Manager - Holiday Sales
Level: Assistant Manager?
Reporting To: Associate Director - Holiday Sales
Location: Gurgaon

About the Function:

With a deep understanding of Indian consumers' travel preferences, the MMT Holidays? team curates a wide array of holiday packages for destinations across the globe.

As a leading name in the leisure travel space, MMT Holidays serves over 3 lakh travelers? annually. Our offerings span both domestic and international markets, covering more than? 50 destinations worldwide. With a robust focus on delivering seamless and memorable? travel experiences, we have become a trusted choice for holiday packages among Indian? travelers.

Complementing this is our Holiday Experts (HE) business, a pan-India network of 2000+? trained experts who work closely with customers to craft personalized itineraries and? ensure end-to-end support. This unique blend of digital convenience and human expertise? allows us to deliver holidays that are not only well-planned but also deeply personal and? memorable.

Together,



the Holidays team and Holiday Experts ecosystem form the backbone of? MakeMyTrip?s leisure travel business, committed to redefining the way Indians explore the? world.

About the Role:

The incumbent will be responsible
for driving Short haul and domestic travel sales and ensuring seamless
end-to-end service delivery for customers. This role entails leading a team of
Holiday Experts, coordinating with suppliers, and upholding high service
standards across international destinations.

What will you be doing:
- Supervising? day-to-day
operations for short-haul and Domestic travel across destinations .
- Ensuring timely query handling, quotations, bookings, and customer support throughout? the customer journey.
- Monitoring service quality and resolving escalations related to flights, hotels, visas, and? ground services.
- Collaborating with suppliers, airlines, and internal stakeholders to ensure smooth? execution of holiday p

📌 Assistant Manager (Gurugram)
🏢 MakeMyTrip
📍 Gurugram