AR Collections

About this Role

We are seeking a detail-oriented and proactive Collections Analyst to join our Credit to Collections team in Ahmedabad. This role is pivotal in managing outbound customer communications, resolving outstanding balances, and ensuring timely collections. The ideal candidate will bring strong accounting knowledge, excellent communication skills, and a customer-centric approach to support our finance operations and enhance cash flow efficiency.

What you will do
- Conduct outbound calls to customers to resolve outstanding balances and ensure timely collections.
- Maintain accurate documentation of customer interactions and update account information.
- Collaborate with internal teams including Accounts Payable, Treasury, and local market stakeholders to resolve customer issues.
- Prepare and analyse reports such as daily cash positions, invoicing volumes, debtor ageing, and month-end AR reports.
- Ensure compliance with audit requirements, SOX controls, and internal AR policies.




- Support local markets with timely and accurate information to enhance customer experience.
- Contribute to process improvements using automation and lean methodologies to reduce costs and improve efficiency.
- Adhere to organisational objectives, KPIs, and turnaround times (TAT).

Who you are
- A graduate or postgraduate in Finance, Commerce, or a related field (B.Com/Masters/Diploma in Finance).
- Experienced in Order to Cash processes, particularly in collections and basic accounting principles.
- Proficient in Microsoft Excel for reconciliations and report generation.
- Skilled in ERP systems such as Oracle or SAP.
- Robust analytical and problem-solving abilities.
- Excellent verbal and written communication skills with a customer-first mindset.
- Familiar with B2B customer interactions and debt collection processes.
- Able to work independently, manage multiple priorities, and collaborate across teams.

Not a Perfect Fit?

Concerned you may not meet every r

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