Role & responsibilities :
- Monitor campaign inboxes assigned to BDR teams and respond promptly to prospect queries and communications.
- Coordinate and schedule sales meetings between prospects, BDRs, and client sales representatives.
- Track and manage incoming leads generated through email campaigns, surveys, and outbound engagement channels.
- Facilitate qualification workflows and operational coordination with US-based BDR teams.
- Coordinate internally across operations, delivery, and campaign teams to ensure seamless execution of programs.
- Support overall campaign operations and contribute toward process improvement initiatives.
Preferred candidate profile
- Experience in Lead Generation Operations, Campaign Operations, Sales Coordination, Customer Support Operations, or related roles.
- Proficiency with MS Office tools including Excel, Outlook, Teams, and Word.
- Prior experience supporting US-based sales or marketing teams will be preferred.
- Willingness to work in US shift/night shift operations.