- Client Reception: Welcome walk-in clients, Fill initial inquiry forms, direct them to the appropriate team member, and maintain a professional reception workplace.
- Inquiry Management: Answer phone calls, respond to emails, and handle live chat queries regarding visa requirements and processing times.
- Inbound/Outbount Calling: Telephonically contact individuals who have submitted online inquiry forms or left messages to inquire about their visa or travel needs.
- Appointment Scheduling: Book, confirm, and reschedule client consultations and meetings.
- Lead Follow-Up: Systematically follow up via phone and email with prospective clients who attended initial consultations but have not yet registered.
- Document Chasing: Connect with registered clients to remind them of missing documents, upcoming embassy interview dates, or pending fee payments.
- Status Updates: Call clients proactively to update them on their application milestones, passport collection dates, or visa approvals.

📌 Client Intake Executive/Front Office (Chandigarh)
🏢 TIIC Overseas Settlement solutions
📍 Chandigarh