Your Role and Responsibilities:
We are seeking a results-driven Business Partner Manager Service Sales to lead and expand aftermarket service business within the Original Equipment Manufacturer (OEM) segment. The role is responsible for developing and managing strategic business partnerships, driving service revenue growth, and enhancing customer satisfaction through value-added service solutions. Collaborate closely with channel partners, key accounts, internal sales teams, and service operations to identify recent business opportunities. Negotiate service contracts, and ensure successful execution of maintenance, repair, and lifecycle support programs. This role requires a blend of commercial acumen and relationship management ,as you will be responsible for developing partner-specific sales strategies, conducting performance reviews, and providing the necessary training and tools to ensure brand consistency. By aligning partner incentives with the OEMs lifecycle goals, you ensure that end-users receive world-class support while maximizing the profitability of the installed base.
The ideal candidate should possess strong relationship management, commercial acumen, and technical understanding of OEM products and service offerings, with the ability to achieve sales targets, strengthen partner networks, and contribute to long-term business growth. Typically requires 7+ years experience and a Bachelors degree or equivalent experience. MBA is preferred
Responsibilities:
Professional Services, Maintenance and Operational Services sales thru Business Partner
Manage maintenance renewals with a focus on profitable multiyear agreements, clearly defined deliverables, and a price book to capture upgrade related revenue.
Align service proposals to specific customer requirements thru Business Partner
Close working relationship with sales and the service delivery teams, specifically the Service Engagement Managers and consulting teams.
Increase revenue from existing custome
📌 Tls Eco System Specialist (Mumbai)
🏢 IBM
📍 Mumbai