Interested in food? We help the world's food & beverage companies with their innovation. We are a global market research company based in the Netherlands, in a region that is a leader in food research and development. We are now looking for a Customer Success Analyst to join our India team, supporting clients with insights, data, and trend-driven storytelling. The role involves working closely with our global customer success team to deliver high-quality research and presentations that inspire innovation across the food and beverage industry.
About Innova Market Insights
Innova Market Insights is a global knowledge provider for the food and beverage industry. We are at the cutting edge of technology in data and analytics for global as well as local category leaders. Our business intelligence guides the Top 500 FMCG companies to make winning, strategic, data-driven decisions, both in product innovation and entering new markets.
About the Role:
As a customer success analyst,
your mission is to ensure our clients receive exceptional assistance and insights while using our platform, helping them maximize the value of our services. This job entails analytical, client-facing and organizational skills. Your role plays a crucial part in delivering a superior client experience.
Key Responsibilities:
- Analytical
- Conducting thorough analyses using our database to extract valuable insights and market overviews for our customers.
- Effectively communicate findings and insights, transforming them into high quality presentations in accordance with corporate guidelines.
- Client-facing responsibilities: Contribute to company growth through:
- Join calls with clients to better understand their business challenges and needs, providing them with data-driven recommendations based on their support subscription package
- Work closely with sales and account managers to strengthen client relationships and drive recent opportunities
Organizational responsibi
📌 Market Research Associate For FMCG (Chennai)
🏢 Innova Market Insights India
📍 Chennai
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