Role & responsibilities
- Design, develop, and configure Salesforce CRM solutions.
- Customize Salesforce applications using Apex, LWC, and Flows.
- Implement and support Sales Cloud and Service Cloud processes.
- Integrate Salesforce with external systems using APIs and middleware tools.
- Gather business requirements and translate them into scalable solutions.
- Develop reports, dashboards, and automation workflows.
- Perform data migration, deployment, and release management activities.
- Troubleshoot system issues and provide production support.
- Collaborate with business stakeholders, architects, and developers.
- Ensure adherence to Salesforce best practices and security standards.