Supervisor, Client Support

Category

Human Resources and Training

Bangalore, India

Tracking Code

5551-263

Position Type

Full-Time/Regular

Are you ready to open a world of opportunity in talent mobility Our clients include some of the largest and most recognized brands in the world. They re innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in the world. When it comes to service, we set the bar for exceptional and then we raise it with fresh ideas, leading tools and innovative approaches, and it s all grounded in our values of truth, love, and integrity. We call it People-first Mobility. We re looking for exceptional people who share those values along with our passion for delivering the highest levels of service. If that sounds like you, and if you re ready for a recent career opportunity, we d like to hear from you Here s to the world ahead.

We are looking for a Client Support Supervisor in our India Office.



The successful candidate will provide operational support and guidance to ensure that the relocation team has all of the necessary tools to provide superior customer service and execute according to the standard operating procedures (SOP) outlined. Responsibilities include, but are not limited to, developing and maintaining effective working relationships with corporate client contacts, other Graebel business units, operational and shared services support teams, and Graebel partners/vendors; and serves as a leader for the team.

Required Skills
- Hiring, training, mentoring and performance management of service delivery team. Conducts team meetings, performance reviews, caseload review, and ensures overall development and performance improvement of all team members.
- Resolves problems and service recoveries. Main point of contact for escalations, and any day-to-day issue resolutions. Develop and monitor all

📌 Supervisor , Client Support (Bengaluru)
🏢 Graebel
📍 Bengaluru