Experience: 3+ years in client servicing or related role
Industry: Event Management

Overview:
A leading event management agency in Mumbai is seeking a Client Servicing Manager to build robust client relationships and ensure satisfaction across diverse corporate, entertainment, and bespoke events. The role requires a professional who can understand client needs, coordinate with internal teams, and deliver successful event solutions.

Key Responsibilities:
- Client relationship management – Act as the primary contact and maintain long‑term partnerships.
- Needs assessment – Understand client objectives and align event solutions accordingly.
- Cross‑department coordination – Work with internal teams to meet requirements.
- Expectation management – Provide solutions and alternatives when needed.
- Event delivery – Ensure timely execution and post‑event evaluations.
- Account growth – Identify opportunities within existing client accounts.
- Issue resolution – Handle concerns to maintain satisfaction.
- Industry insights – Stay updated and share knowledge with clients and teams.





Qualifications:
- Minimum 3 years of client servicing experience, preferably in event management.
- Bachelor’s degree in Business Administration, Marketing, Hospitality, or related field.
- Proven track record of managing and growing client relationships.
- Exceptional communication and interpersonal skills.
- Strong organizational ability to manage multiple projects.
- Proficiency in Microsoft Office and CRM tools.
- Must be based in Mumbai.

Personal Attributes:
- Strong client‑facing and communication skills.
- Professional, service‑oriented mindset.
- Proactive with attention to detail.
- Problem‑solving ability with metrics‑driven thinking.
- Ability to work under pressure and meet deadlines.

What We Offer:
- Dynamic and supportive work environment.
- Professional development and career growth opportunities.
- Exposure to diverse and challenging projects.

Pay: ₹5,000.00 - ₹60,000.00 per

📌 Client Servicing (Mumbai)
🏢 MVP Consults Private
📍 Mumbai