AR Caller:

JOB DESCRIPTION:

We are looking for experienced AR Callers. The ideal candidate should have robust knowledge of the US healthcare billing process and hands-on experience in handling insurance follow-ups, resolving claim issues, and ensuring timely payments.

Key Responsibilities:

Make outbound calls to insurance companies to follow up on outstanding claims.

Review denied or pending claims and take appropriate action. Understand payer-specific requirements across Medicare, Medicaid, Commercial, and WC/MVA claims.

Document call notes, action taken, and next steps accurately in the billing system.

Coordinate with internal teams when additional information or documentation is needed.



Work towards meeting individual and team-based targets (productivity & quality).

Required Skills & Qualifications:

1.
Minimum 1 years of experience as an AR Caller in US Medical Billing / RCM.

2. Strong understanding of the AR follow-up cycle and denials

3. Excellent communication skills & Ability to identify claim issues, analyze denials, and provide resolutions.

4. Proficiency in working with billing software and payer portals.

Good analytical and problem-solving skills. 6.Willingness to work in Night shift.

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