Key Responsibilities:
- Client and Employee Assistance:
- Walk floors and shared spaces to ensure they are stocked, maintained, and appropriately utilized.
- Serve as the primary point of contact for employees, providing a high-touch, hospitable experience.
- Maintain conference rooms for cleanliness and set-up.
- Organize and manage fun, engaging community events to foster employee connections.
- Drive behavioral changes to support current ways of working (e.g., hoteling etiquette).
- Conference and Meeting Room Booking Management:
- Liaise with the cleaning team to ensure meeting rooms are clean and tidy after each use.
- Coordinate furniture movement with floor SPOCs/Leads and obtain necessary approvals.
- Check and ensure all necessary equipment and facilities are in good working condition.
- Collaborate with relevant teams for outsourced items ordered for events.
- Be aware of any project works or building issues that may impact your customers
- Community & Event Management:
- Conduct pulse surveys to understand occupants' needs and address concerns.




- Conduct monthly Workplace Connect and Focus Meet sessions with various projects.
- Capture feedback through personal interactions and point of view app.
- Perform routine walkthroughs and assessments of the space.
- Maintain effective communication and working relationships with all other departments.
- Conduct employee events focusing on driving connection, creating awareness and supporting them in workplace.
- Oversee events/work with the internal client SPOC team to create a calendar of events, learn sessions.
- Provide outputs of workplace meetings, forwarding business comments and reactions on workplace issues to client CRE team.
- Floor Inspections
- undefined
- Monitor cleanliness at the workplace especially key touchpoint areas.
- Ensure level of cleanliness is at its optimum level.
- Conduct daily walk with site cleaning supervisor and ensure standards are met according to the PPM.
- Manage vendor to ensure

📌 Lobby Ambassador (Hyderabad)
🏢 JLL
📍 Hyderabad