16 Aug
|
AstroTalk
|
Noida
Key Responsibilities
- Respond to customer inquiries through calls, chats, and emails while maintaining skilled, courteous, and effective communication.
- Identify customer concerns, assess their needs, and provide appropriate solutions or guidance.
- Escalate complex or unresolved issues to the relevant teams to ensure prompt resolution.
- Deliver timely support and conduct regular follow-ups to ensure customer concerns are fully addressed.
- Accurately document customer interactions, resolutions, and updates to maintain organized records and support efficient tracking.
About Company: Astrotalk is an online platform for astrology consultation. Users who want to talk to an astrologer may connect over a call or chat with them live and speak with them about anything. The subject could be anything from marriage or love life to career or health.
📌 Customer Service And Operations Executive in Noida
🏢 AstroTalk
📍 Noida