Minimum qualifications:
- Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
- 8 Years of experience working with external partners on conversation architecture and bot designing
- 8 years of experience in solution engineering or architecture and 5 years of experience in stakeholder management, professional services, or technical consulting.
- 3 years of experience writing code in one or more programming languages (e.g., Python, Java).
- 2 years of experience managing a technical team in a cloud computing workplace.
- Experience with Generative AI, natural language processing, conversational flow and related concepts.

Preferred qualifications:
- Master s degree in Engineering, Computer Science, Business, or a related field.
- Experience in Linguistics, Applied Linguistics, Cognitive Science, or related discipline with a focus on Conversation Analysis, Pragmatics, Language Use, Cognitive Linguistics, Philosophy of Language, or Natural Language Processing (NLP).
- Experience in chat or voice bot development,



NLP based Conversation flow design, contact center technologies or linguistics.
- Understanding the call center and digital ecosystem to track and monitor Key Performance Indicator( KPIs).

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, emplo

📌 Conversational AI Manager, Google Cloud (Bengaluru)
🏢 Google
📍 Bengaluru