Roles and Responsibilities :
- Manage Nexthink workplace for multiple clients, ensuring smooth operation of remote support sessions.
- Troubleshoot issues related to Citrix, Microsoft Remote Desktop Services, and other virtualization technologies.
- Collaborate with IT teams to resolve complex technical problems through effective communication and problem-solving skills.
- Provide training and guidance on best practices for using Nexthink platform.
Job Requirements :
- 7-11 years of experience in administration or a related field.
- Strong knowledge of Citrix, Microsoft Remote Desktop Services, and other virtualization technologies.
- Experience with Nexthink platform administration is required; certification preferred.