This position is responsible for the complete operations of the accounts and functions that the Account Manager is responsible for and report to the Relocation Manager/ General Manager of the location.

Responsibilities

Relocation Services:
- Create plans for delivering service to current and existing assignees on specific accounts designated.
- Develop and facilitate a basic training program for all new relocation services staff, updating training modules regularly to include information on all new accounts/partners and any significant industry trends or changes
- Develop and maintain strong working relationships with internal and external clients
- Ensure awareness of initiations regarding new assignments
- Ensure efficiency, performance, quality and timeliness of delivery of services by the Relocation team
- Allocate and manage the responsibilities of the members of the Relocation team
- Ensure Process Diligence in each case including mapping through technology.
- Ensure internal reports like Account Manager reports and status of assignments are prepared on time




- Ensure that the team completes work/issues on a timely manner with appropriate identification and rectification of issues
- Ensure timeliness, and accurate resolution of the job as per scope of assignment
- Work with all employees to optimize the operations
- From time to time the Account Manager would be required to back up or deliver on the ground destination services along with the consultant/ Senior consultant or on his / her own.
- Submit reports to Seniors as prescribed
- Ensure Billing on time and payments received thereon.

Real Estate Services
- Ensure that the resource directory is updated regularly by keeping track of existing properties that are already listed by the realtors and also looking for potential properties
- Keep abreast of market trends by telephone and e-mail with realtors and also with builders to obtain the going rate in the market

HR
- Providing appropriate support and orientat

📌 Account Management (Bengaluru)
🏢 Formula Group
📍 Bengaluru