Position: Key Account Manager

Department: Sales & Marketing
Job Type: Full-Time

Job Description:

· Make outbound calls to prospective clients from the provided database and/or self-generated sources.

· Identify potential business opportunities and qualify leads based on the company's services.

· Introduce Sai BioCare Pvt. Ltd.'s services in a professional and persuasive manner.

· Generate appointments and meetings for the Business Development team.

· Coordinate with the Project Department for site visits if required.

· Maintain accurate records of all calls, follow-ups, and customer interactions in the CRM or Excel.

· Follow up with prospects regularly until the lead is converted into a sales chance.

· Achieve daily, weekly, and monthly calling and lead generation targets.

· Build and maintain a database of potential customers across industries.

· Prepare daily activity reports and submit them to the reporting manager.

· Convert inbound inquiries into potential sales by consistently following up and providing relevant information.





· Ensure accurate and timely entry of sales data into ERP systems to support reporting and business analysis.

· Preparation of client proposals and commercial documentation as per company standards.

· Quotation preparation through ERP.

Eligibility
- Graduate in any discipline.
- 2-5 years of experience in tele calling, telesales, lead generation, or customer support.
- Freshers with excellent communication skills may also apply.

Required Skills
- Excellent verbal communication skills.
- Strong persuasion and negotiation skills.
- Good interpersonal and customer relationship skills.
- Basic computer knowledge (MS Office, Excel, Email).
- Ability to work independently and achieve targets.
- Positive attitude and willingness to learn.

Key Performance Indicators (KPIs)
- Number of outbound calls made per day.
- Number of qualified leads generated.
- Number of meetings/site visits scheduled.
- Number of leads converted t

📌 Commercial Executive (Old Town)
🏢 sai biocare
📍 Old Town