About the Role

We are looking for a proactive and customer-focused Customer Service Executive to join our operations team. The ideal candidate should have a basic understanding of import-export operations and prior experience in the logistics or freight forwarding industry.

Key Responsibilities
- Handle customer inquiries and provide timely updates on shipments.
- Coordinate with internal teams and clients to ensure smooth shipment execution.
- Assist in managing import and export operations.
- Resolve customer queries and escalate issues when required.
- Maintain accurate records of customer interactions and shipment status.
- Ensure excellent customer service and timely communication.

Required Skills
- Basic knowledge of Import & Export processes.




- Experience in the Logistics/Freight Forwarding industry.
- Positive communication and interpersonal skills.
- Basic computer knowledge (MS Office, Email).
- Ability to multitask and work in a fast-paced environment.

Preferred Qualification
- Graduate in any discipline.
- 1–2 years of experience in logistics customer service or operations.

Pay: Up to ₹25,000.00 per month

Experience:
- Customer service: 1 year (Required)
- Logistics: 1 year (Required)

Work Location: In person

📌 Customer Care Executive (Ahmedabad)
🏢 Chrono Hire Consulting
📍 Ahmedabad