What's this role about?

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Description - Provide input to service delivery roadmap to ensure business continuity (present and future) as they relate to the endpoint space. - Develop and enforce engineering standards and models. |
- Design, maintain, and troubleshoot operating system images and task sequences in for a variety of physical platforms. - Package and execute application deployments, Microsoft’s standard installer technology (.MSI) and transforms (.MST), using industry standard tools such as Flexera Admi Studio, PSAppDeployToolkit, Advanced Installer, and Orca. - Perform advanced troubleshooting on desktop/laptop related issues using industry standard tools such as ProcMon and Process Explorer. - Write and maintain scripts using industry standard scripting languages including PowerShell. - Manage and troubleshoot Group Policy through the enterprise with a focus on workstation management and end user experience. - Recommend and implement improvements to desktop architecture and design. - Partner and collaborate with multiple technical teams (Architecture,



Networking, Information Security, Support, etc.) to develop and support endpoint solutions. - Investigating alternative methods to expedite the problem resolution by evaluating future technologies or process improvement. - Triage and troubleshoot issues as escalated from Endpoint Support and Endpoint Administration. - Participate in the identification of vulnerabilities and mitigation plan. Experience and Educational Requirements - Bachelor’s Degree, preferably in Computer Science, Management Information Systems or technology related field, or equivalent combination of education and experience. - At least 7 years of experience in IT field, 3 of which would be Infrastructure endpoint engineering related experience. - Successful deployment of thoughtful, effective, and timely solutions that address complex business solutions and enhance the user experience. - Windows 10 Enterprise Operating

📌 MIM (India)
🏢 Zensar
📍 India