We're looking for a Delivery Manager to join us on a contract basis for a client project. The client is a UK-based SaaS company in the identity verification space, and you'll be fully embedded in their Customer Success and Delivery team day-to-day, working alongside their Solutions Consultants and Integrations Lead. This is a remote position.

The contract runs for the duration of the project engagement. This isn't a permanent role.

What you'll be doing

You'll own end-to-end project management for client onboarding and implementation projects. At any given time, you'll typically be running four to six projects in parallel, each at a different stage, so keeping things organised and moving is the job.

Specifically:
- Run kick-off sessions, maintain project plans, track milestones, and keep all stakeholders — internal and client-side — updated throughout, across both direct client implementations and partner/white-label delivered ones.
- Build trust with client contacts through consistent follow-through and transparent communication.




- Manage projects where client-side integration work is involved — tracking dependencies, holding clients to their commitments, and flagging risks before they become problems
- Coordinate between internal teams and client technical contacts to make sure integration milestones are clear and met
- Lead the bulk data upload workstream — guiding clients through the data preparation and submission process, helping them understand what good data looks like and why certain formats don't work
- Write and run regular project updates, calls, and status communications — adapted to each client's needs, from simple trackers to full risk registers
- Contribute to improving how delivery works as you spot patterns across projects

What we're looking for

Must-haves:
- Experience managing multiple SaaS implementation or onboarding projects at the same time — you know the rhythm of these projects
- Experience with projects involving third-party or client-side

📌 Delivery Manager (India)
🏢 Ranium Systems
📍 India