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Role & responsibilities
- Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals.
- Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio.
- Build and nurture strong, qualified relationships with clients to drive long-term engagement.
- Hire, train, and retain team members by formulating development plans and addressing their training needs.
- Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty.
- Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures.
- Conduct 23 in-person client meetings daily to strengthen relationships and drive business outcomes.
📌 Sales Manager || IndiaMART || Tiruppur
🏢 Indiamart
📍 Tiruppur