We are looking for a highly skilled and experienced Customer Care Associate to join our team at Shoppers Stop Ltd. The ideal candidate should have excellent communication skills and be able to provide top-notch customer service.

Roles and Responsibility
- Handle customer inquiries and resolve issues professionally.
- Provide timely and accurate information about products or services.
- Build robust relationships with customers through effective communication.
- Collaborate with internal teams to improve customer experience.
- Identify and escalate complex issues to senior management when necessary.
- Maintain high product knowledge to effectively support customers.

Job Requirements
- Excellent communication and interpersonal skills.




- Ability to work in a quick-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving skills and attention to detail.
- Experience working in a customer-facing role, preferably in retail or service industry.
- Ability to adapt to changing situations and priorities.
- Strong teamwork and collaboration skills.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Care Associate (Bengaluru)
🏢 Shoppers Stop
📍 Bengaluru