Role : FAO Transition Lead - Manager/Senior Manager/AGM-PAN India
- End to end Transition experience with 10 years above Led large transition programs of 300+ FTEs (AGM) + minimum 4 Onsite Transitions.
- Hands on domain leader in FAO across all towers (PTP,OTC, RTR).
- Valuable Exposure to Presales (RFxs)
- Transition Ownership : Part of the team to analyzes client business processes and develops transition plan for identified processes.
- Drives Transition Planning and ensures execution of all activities as per agreed methodology and timelines
- Drives the technology implementation end to end transition solution
- Tracks and monitor onboarding of required resources and their related KT/ training
- Tracks risks helps develop appropriate business continuity plans communicates the same to stakeholders
- Collaborate with all internal teams to ensure all deliverables are met ( Sourcing, Tech, Infra, Delivery,



Quality)
- Educate DD/KT Leads on the requirements and expectation to ensure the objective of DD/KT is met
- Ensures completion of transition tollgate documents and related artefacts with support from Delivery Sets up weekly
- Program reviews and Steering Committee reviews based on agreed cadence and ensure robust transition governance
- Monitors through effective dashboards and implementing adequate measures to maximize customer satisfaction levels during the transition phase
- Overall responsible for the seamless transition of the program

Location- Pune,Nagpur,Gurugram,Chennai,Bengaluru,Hyderabad,Mumbai - Thane, Chakpachuria

Contact Person- Hemalatha

Email- [email protected]

📌 FAO Transitions (Pune)
🏢 Golden Opportunities
📍 Pune