Job Title: Operations Executive

Location: Shambu Kalan, Tepla, Punjab – 140417
Job Type: Full-Time

Job Summary

We are looking for a detail-oriented and proactive Operations Executive to support our sales operations. The ideal candidate will be responsible for order punching, maintaining MIS reports, customer calling, sales coordination, and handling day-to-day office operations.

Key Responsibilities :- Sales Coordination
- Coordinate with the sales team for daily operations and order processing.
- Ensure timely order punching and order tracking.
- Follow up with customers regarding orders, deliveries, and inquiries.
- Coordinate with internal departments for smooth order execution.

MIS & Reporting
- Prepare and maintain daily, weekly, and monthly MIS reports.
- Update sales data, customer records, and order details in Excel/ERP.
- Generate reports for management as required.
- Ensure data accuracy and timely reporting.

Customer Calling
- Handle inbound and outbound customer calls.
- Follow up with customers regarding quotations, orders, payments, and feedback.




- Maintain healthy customer relationships through regular communication.
- Resolve customer queries by coordinating with the concerned department.

Office Operations
- Maintain documentation and office records.
- Assist management with administrative and operational tasks.
- Perform multitasking responsibilities as assigned by the management.

Requirements
- Graduate in any discipline.
- 1–3 years of experience in Sales Coordination, MIS, Customer Support, or Back Office Operations.
- Good communication skills in English and Hindi.
- Proficiency in MS Excel, Google Sheets, and MS Office.
- Strong organizational, analytical, and multitasking abilities.
- Ability to work in a rapid-paced environment.

Preferred Skills
- Order Punching
- MIS Reporting
- Customer Calling
- Sales Coordination
- MS Excel & Google Sheets
- ERP/CRM Knowledge (Preferred)
- Time Management
- Communication Skills

Salary

₹18,000 –

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